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Our team of experienced leaders in sales, marketing, call center management, training and development will evaluate objectively each customer touch point in your process, defining each department's role in the overall service delivery process. We believe contact centers that implement and focus on a customer centric approach to the overall service delivery work more effectively because the whole organization becomes involved and accountable for the customer experience.
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SELECTED WORKSHOP DETAILS |
EVANS CONSULTING GROUP |
NOTE: Please fill out the following form completely in order to request more information about this workshop.
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